What is the most important skill of a receptionist?
Receptionists should have outstanding communication, interpersonal, customer service, and organizational skills. They spend most of their time dealing with a wide variety of guests and visitors. This means that they have to interact with people who have different personalities and behaviors.
What are the tasks of a receptionist?
ReceptionistServes visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of visitor arrival.Maintains security and telecommunications system.Informs visitors by answering or referring inquiries.Directs visitors by maintaining employee and department directories.
How should a receptionist dress?
Button-down shirts, blouses and sweaters are acceptable options for receptionists. Although there are a variety of blouse styles available, low necklines are discouraged. Collared and tailored shirts are encouraged but fitted shirts, t-shirts and sleeveless shirts are not appropriate for a business casual environment.
What is another name for a receptionist?
Job titles for receptionists include front desk executive, administrative assistant, front desk officer, information clerk, front desk attendant and office assistant secretary.
Is a receptionist a customer service job?
You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.
What industry is a receptionist in?
Receptionists are employed in nearly every industry. Receptionists usually work in areas that are visible and accessible to the public and other employees, such as the front desk of a lobby or waiting room.
How do I become a receptionist with no experience?
The primary qualifications for becoming a receptionist with no experience are a high school diploma and some familiarity with an office environment. Employers prefer a college degree or experience as an intern.