How do I contact AliExpress?

How do I contact AliExpress? You can contact AliExpress by emailing them, starting a chat with a live agent on their website or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.

Where is AliExpress located?

AliExpress is an online retail service based in China owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.

Does AliExpress deliver to Canada?

Dear customer, We can only send your order by Aliexpress Standard Shipping or DHL express shipping now. Please place order via this link so that we can apply a tracking number of Aliexpress Standard Shipping and send your order as soon as possible.

How do I talk to a real person at AliExpress?

If you need to speak to a live customer service representative in AliExpress customer service you need to dial 1-408-785-5580. To speak with a live agent, you need to press 2 (for issues about, then press 3 (for any other issues) and stay on the line (typical waiting time is about 15-50 minutes).

Is AliExpress legit 2020?

AliExpress is one of the largest platforms for ecommerce entrepreneurs to find dropshipping products. The majority of suppliers who list their products on AliExpress are legitimate business owners, but a few bad apples list copyrighted or counterfeit goods on the platform, which can cause issues for dropshippers.

Who is AliExpress?

You might have heard of Chinese e-commerce giant Alibaba, which mostly sells in bulk. AliExpress* is its consumer arm, where sellers flog everything from bikinis to headphones.

Who delivers for AliExpress in Canada?

ColisExpat receives your Aliexpress purchases and forwards them at your house in Canada. Aliexpress proposes a wide range of products from different categories: clothing, electronics, mobile phones, decorative objects… but they do not ship to every country in the world.

Is AliExpress good quality?

AliExpress has a product star rating for each listing on the platform. If you find that the product has a high overall product star rating and lots of reviews, it’s likely a legitimate product that is high-quality — a perfect addition for your dropshipping store.

Is it safe to buy things from AliExpress?

AliExpress Is Safe Chinese products often have an unfair reputation for being cheap and poor quality. If you’re a smart shopper, it is safe to shop on AliExpress. The site is no more dangerous than buying something off Amazon or eBay.

How do I get a refund from AliExpress?

How To Make a Refund Claim on Your AliExpress Account

  1. Log in to your AliExpress Account.
  2. Click on Orders and find the order you want to get a refund for.
  3. Hit Open Dispute.
  4. Fill in the information about the order.
  5. Add pictures/videos/messages to support your claim.
  6. Click on Submit.