By How do I return my ATT Uverse equipment?
Just bring your unboxed equipment and 9-digit account number to a company-owned FedEx Office Pack and Ship or The UPS Store. FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you.
How long do I have to return AT equipment?
within 21 days
Want to avoid non-return fees? Make sure to send your undamaged equipment back within 21 days of the service change or disconnect date. We offer a 90-day equipment warranty from the installation date. If your equipment fails within 90 days, contact us.
What do I return when I cancel uverse?
You’re responsible for all fees and charges incurred through cancellation and must return any leased equipment. If you cancel after 14 days and are subject to a term commitment, you must pay service fees and other charges incurred, including an ETF.
Do I return ATT equipment to UPS or FedEx?
Can I cancel uverse TV and keep Internet?
You will need to call the billing department and ask them to cut down on the service that you don’t want to keep on your account. They can do it on their end for you and you will not have access to that service and will not have to pay for that.
Can I return ATT equipment to UPS?
Return your equipment at no cost to you within 21 days to avoid a $150 charge. Take original Wi-Fi Gateway and power cord to nearest The UPS Store. Bring your AT account number located on your packing slip. UPS will scan your equipment, provide a receipt, pack, and ship equipment to AT at no cost to you.
How much is AT cancellation fee?
AT Early Termination Fee: Smartphone: $325 minus $10 for each full month you complete under the service commitment. Tablets: $150 minus $4 for each full month you complete under the service commitment.
Can I return AT equipment at FedEx?
AT Returns program Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT Equipment. Step 2: Bring the AT equipment listed in the email/letter and your account number. FedEx Office will take care of the rest. AT Returns are only supported at FedEx Office Print & Ship Center locations.
Can I return ATT equipment late?
You CANNOT return the equipment after 90 days. (“No refunds will be made for any Equipment returned more than 90 days after termination.”) If you don’t pay up, it will go to a collection agency. (“AT may assign unpaid late balances to a collections agency.”)
What do I do with my old AT router?
Usually, we will ship you out a return label with information on how to return your equipment. If you haven’t received one within 14 days of your replacement, we suggest going to your local UPS or FedEx store with your AT account number, and they will ship it to us free of charge.