How do I contact Verizon by phone insurance?

How do I file a claim?

  1. File a claim on Asurion’s website.
  2. Call Asurion at (888) 881-2622.
  3. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.

How do I speak to a live person at Asurion?

An Asurion expert will be happy to help you. Customer service representatives are available Monday through Saturday from 7am-10pm CST and Sunday 11am-8pm CST. Please call us at 1-855-309-8342 and we’ll be happy to help.

How do I talk to someone at Verizon Asurion?

If you need to speak to a live customer service representative in Asurion customer service you need to dial 1-888-562-8662. To speak with a live agent, you need to press 1 and stay on the line (typical waiting time is about 1-5 minutes).

Does Asurion have 24 hour customer service?

Coverage you can rely on—from device protection to 24/7 expert support.

Is it worth it to get Verizon phone insurance?

Is Verizon insurance worth it? Verizon insurance can be a good option if you’re prone to breaking or losing your phone, but you might not need additional benefits like tech support and identify theft protection provided by Verizon Protect or Total Mobile Protection.

What is the Verizon customer service number?

877-596-7577
What is the number for Verizon customer service? You can contact Verizon customer service by phone at 877-596-7577 Monday through Friday, 8 a.m. to 6 p.m. ET. What is the number for Verizon technical support? You can contact Verizon technical support by phone at 800-837-4966 24 hours a day, 7 days a week.

What is the number to Asurion customer service?

If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622.

What does Asurion do with damaged phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

What is Asurion customer service phone number?

888-881-2622
If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622.

What happens if I don’t return my damaged phone to Asurion?

Simple. Be honest and return the damaged phone to Asurion, or they will charge you a couple hundred dollars as a penalty. HOWEVER, if you owe $1400 to AT they can blacklist your new replacement phone if you default on your bill.

Is phone insurance worth getting?

On the whole, getting phone insurance from your network provider is more expensive than cover from a standalone insurer (this isn’t a hard-and-fast rule, though, so make sure you research both options). It’s worth considering if you don’t have an old handset to limp by with in a phone emergency.

What does my Verizon Wireless insurance cover?

Coverage for loss, theft, damage and post-warranty defects. Same-day device replacement and setup (subject to restrictions) Unlimited cracked-screen repair for $29 per claim.