What is the telephone number of AirAsia?

+63286727886
Wherever you are in the world, know that we’re only a click away….Information.

Philippines Taiwan
AirAsia & Philippines AirAsia (Voicemail Service) AirAsia & AirAsia X flights (Customer Support Line)
+63286727886 (currently unavailable) +886277283080
24 hours Monday to Sunday 8am – 9pm (GMT+8) Monday to Sunday

How do I talk to Air Asia agent?

To send a compliment or complaint, click on the “Chat with AVA ” icon or the chat bubble located at the bottom right of the Customer Support page. If you are using the AirAsia Mobile App, simply launch the app, click on the chat bubble, and then click on AirAsia Support – Live Chat.

How can I reschedule my flight AirAsia?

How to Rebook or Get a Refund for Canceled Flight

  1. Visit www.airasia.com.
  2. Tap on the floating AVA button on the lower right corner of your screen.
  3. A chat box will appear.
  4. On the next menu, choose AIRASIA PHILIPPINES.
  5. Select what you want to do next.
  6. Read the reminders that AVA will share.
  7. Enter the booking code.

Can I refund my AirAsia ticket?

The booking of a seat is confirmed after full payment of the fare is made and after we issue you a booking number and/or the Itinerary. However, you can get a refund on Airport Tax. Should you prefer the AirAsia Credit Account, the full amount of the airport taxes paid will be refunded.

How can I refund my AirAsia ticket?

How to request a refund online

  1. Visit www.airasia.com.
  2. Tap on the floating AVA button on the lower right corner of your screen.
  3. A chat box will appear.
  4. On the next menu, choose AIRASIA NEW REFUND REQUEST.

How do I contact AirAsia by email?

E-Mail: [email protected]

Can I get refund if I cancel my AirAsia flight?

If you opt for a credit refund, the value of the fare (for the flight that has been cancelled by AirAsia) will be refunded as a ‘credit shell’ credited into your AirAsia account (under www.airasia.com) which you can use within 90 days from the date of issuance to book other AirAsia flight(s).

What is AirAsia cancellation policy?

Bookings paid via all modes of payment, except for Travel Agent booking and bookings paid in cash over our sales counters, will be refunded back to the original payment method within seven (7) days from the date of cancellation. Passengers will have to request a refund via our e-form.

Is Air Asia ticket refundable?

Bookings paid via all modes of payment, except for Travel Agent booking and bookings paid in cash over our sales counters, will be refunded back to the original payment method within seven (7) days from the date of cancellation. Passengers will have to request a refund via our e-form. Click here for e-form.

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