Does KEEN have free returns?

Returns are FREE of charge using our KEEN pre-paid UPS return label.

Does KEEN exchange?

KEEN has a return and re-order policy, and does not offer direct exchanges. Your original payment method will be refunded once the warehouse receives and processes your return. Feel free to place a new order whenever you’d like!

Can you get a refund on KEEN?

If you are the original end-user or purchaser of Keen Home products and you are not satisfied with them for any reason, you may return them in their original condition within 30 days of receiving the purchase for a full refund minus a 20% restocking fee.

Can you return shoes after wearing them?

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

How do I track my keen order?

The first step is to wait until your tracking number is active (usually 24 hours from shipping notification). Once the order is in transit, call 1-800-742-5877 and say “track a package” to get started.

How does chat work on Keen?

What is Keen chat? Keen chat is an instant messaging interface similar to other live communication applications used across the Internet. It allows real-time conversation between two Keen users. Once a chat has been initiated, either user can enter text, which will then appear on the other user’s monitor.

How do I delete keen?

Now compose an email and enter the email address [email protected] 3. In the Subject section, type “REQUEST TO DELETE MY ACCOUNT”.

Does Nike return worn shoes?

Even after 60 days, you can still return items if they’re unworn and unwashed. And remember, returns are always free for Nike Members.

Can I return shoes without the box?

Without its appropriate box, a retail clerk cannot scan the item back into the store’s computer system unless the exact same style and size is found in stock (every item has a unique UPC code).

Where are keen shoes shipped from?

Our two distribution centers are located in Kentucky, so ground shipping ranges from 2-4 business days in Central and Eastern states, and up to 5 business days in the Western US and outlying areas.

How can I get free Keen shoes?

Just go to and you only need to provide your email and the email of the person you are nominating. The person nominated will receive an email inviting them to pick a pair of shoes or boots from the site and provide shipping information. Keen will ship a free pair of shoes to them at no cost.

How much do keen advisors make?

7 KEEN Employee Salaries KEEN employees earn $29,000 annually on average, or $14 per hour, which is 78% lower than the national salary average of $66,000 per year. According to our data, the highest paying job at KEEN is an Advisor at $19,000 annually.