By Are there problems with Barclays Online Banking?
If you’re having problems with your computer or browser and you’re not registered for the Barclays app or Telephone Banking, you could try logging in to our mobile site. If you still need help or have any questions, call us on 0345 600 2323*+ (outside the UK dial +44 247 684 2063*+).
What is the problem with Barclays Bank?
A technical fault at Barclays has caused significant problems for the bank’s customers today leaving many unable to access their funds. Internet banking, telephone banking and a whole variety of cash machines were “down” this afternoon due to a hardware failure.
How do I contact Barclays complaints team?
Our opening hours are Monday to Friday 8:00am – 6:00pm (excluding bank holidays). This leaflet can be provided in Braille, large print or audio tape on request by calling 0800 279 3665* or local number 0141 352 3690*.
How do Barclays deal with complaints?
Other ways to get in touch
- Phone. We’re open Monday to Friday, 7am to 10pm, and 8am to 6pm Saturday and Sunday, meaning your complaint will be investigated with care by our knowledgeable team – at a convenient time for you.
- Post Post. You can send a letter explaining your complaint to.
- Find a branch Find a branch.
Why would Barclays block my account?
Banks may freeze bank accounts if they suspect illegal activity such as money laundering, terrorist financing, or writing bad checks. Creditors can seek judgment against you which can lead a bank to freeze your account. The government can request an account freeze for any unpaid taxes or student loans.
How do I unblock Barclays Online Banking?
You’ll need to visit a Barclays cash machine to unlock it, and you’ll need the correct pin. Just select ‘PIN services’ and follow the instructions. Please visit us in branch, or call us on 0345 734 5345.
How do I contact Barclays Bank customer service?
If you want to contact us about a lost or stolen card, call us.
- Personal and Premier Customers 0800 400 100*
- Wealth Management Customers Premier Global Clients (BI) – +44 (0) 162 468 4444 *
- Retail International Clients (BUK) – +44 (0) 162 468 4444 *
- Wealth Client Services Onshore (BUK) – +44 (0) 207 761 5138 *
Who do I complain to about Barclays Bank?
the Financial Ombudsman Service
You’re looking for the Financial Ombudsman Service (FOS), who handle complaints in that sector. You can contact them on 0800 023 4567 or online via the link below.
Who do I complain to about Barclays bank?
How long does a bank have to respond to a complaint?
The bank or building society must investigate your complaint and give you a clear answer within eight weeks. They may send you: an initial response. This gives you the chance to go back to the company if you are not satisfied with their answer.
Why can’t I log into my Natwest Online Banking?
Please ensure you are using an up to date and fully supported browser to use Online Banking. Make sure you have cleared temporary internet files and cookies and your browser has extensions and add-ons disabled. If needed, also try restarting your device and router, and try a wired connection.